We Stand Ready to Support You
We're here for you online.
We can answer all your questions from the comfort of your home using email, text messages, Google Hangouts or the Tenant Portal available to you online at www.daviesmanagement.com. We've invested in these platforms to ensure we can meet your needs as effectively and securely online as we can. You can pay rent securely via E-transfers, and pre-authorized direct withdrawal. We continue to add to our functionality to serve you better:
Our Office is open, with reduced hours.
We've been in touch with all levels of government to ensure that our office remains open. However, as the health and safety of our teams is core to how we operate, we have reduced our office hours as a protective and preventative measure. Given how fluid the situation is, and the possibility that we may close temporarily, we encourage you to check our office hours before visiting: we are updating it daily so that you have the latest information.
We ask for your patience.
Although our office lines are busier than usual, we are here for you. Given the volume of calls, if you don't need to speak with us right away and you don't have a payment due within the next seven days, we ask that you wait and let us help customers with the most immediate needs first. We also encourage you to visit our online FAQs: we are updating them regularly.
We have relief measures available.
You might be facing unexpected financial challenges due to income interruption or work slowdown, or you may be worried about possible job loss. If you are suffering financial hardship resulting from COVID-19 that affects your ability to pay your monthly rent, please reach out to your property manager.
As every situation is different, we're working with all tenants on a case-by-case basis to help provide some relief. For those in need, we have options that include: payment deferrals, paying rent via credit cards, reduction in rent, not incurring late fees and, help and advice to find a solution that works now with support for the future.
We stand strong and ready—together.
DPM will continue to be here for our tenants and owners throughout this turbulent time and the inevitable recovery. Davies Property Management has been through other challenges in the past and we have a history of over 36 years in property management. That gives us, and should give each of you, confidence that we have the capacity and flexibility to do what's necessary to respond to the current situation.
The actions we take today will make us stronger tomorrow, I'm sure of it. Be safe. Stay well.